Privacy Policy

Privacy Policy

When you visit www.midasexportusa.com our system automatically notes which browser and Internet provider you used for access. We collect this navigational information to help us design our pages, so we can provide the majority of our customers with the best possible shopping experience. We share identifiable information only with those parties entrusted with the processing of your account, the fulfillment of your order, and for providing you with information and updates about our products. We have established procedures to protect your privacy, which we vigorously uphold. Of course, this policy does not apply to information we are required to disclose by law. We may use the information in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We will not sell or rent your personally identifiable information to third parties without your consent.
We may retain other companies and individuals to perform functions on our behalf. Examples include data analysis firms, customer support specialists, webhosting companies, and fulfillment companies (e.g., companies that fill product orders or coordinate mailings). Such third parties may be provided with access to personally identifiable information needed to perform their functions, but they may not use such information for any other purpose.

“Cookies” are small pieces of information stored by your browser on your computer’s hard drive. Cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. A cookie lets you browse the store, put items in your shopping cart, and return hours later to continue where you left off, with the items still in the cart. Cookies help us give you a better web site, by letting us monitor what’s working and what isn’t through site traffic analysis. By using our web site, you agree that we may collect and use this information. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances. If you do not want to use cookies you can set your browser to refuse cookies. If you disable cookies, please call the appropriate order number, listed below, to place your order.

Security

We use secure socket layers (SSL), an advanced encryption technology that protects your credit card information to ensure online ordering. SSL encrypts all ordering information, including your name, address and credit card number, so no one can read it in transit. When you place an order, your credit card information is captured and stored separately from your order to further protect against unauthorized access. We use secure technology, privacy protection controls and restrictions on employee access, to safeguard your personal information. If your browser does not support SSL, or if you don’t want to send your credit card information via the web, just call the appropriate Customer Service site from the numbers below..

Shipping and Return Policy

Free Shipping Policy – Does my order qualify for free ground shipping?

Free UPS Ground shipping to locations within the United States is available for any orders sub-totaling at $89.00 or more. Free shipping to international locations is not currently available. Any orders returned that were originally shipped with free ground shipping will be deducted a $30.00 return service fee from the total refunded, to cover the original shipping costs and restocking.

Return/Refund Policy

If you are not completely satisfied with our product, please request a return within 30 days of receipt of your order by clicking “Start a Return” below or viewing your order history, under “My Account” when logged in, and selecting the order/products you’d like to return. When requesting a return, you will be able to select the order and products you are interested in returning, as well as select how many boxes you will be returning the product in. Return shipping cost is $16.95 per box. Submitting a return will issue you a confirmation and a return shipping label for each box being returned. A refund for the price of the merchandise will be made if merchandise is returned to us in usable condition. No refunds will be made if merchandise has been cut or if the backing has been peeled from the film or if the merchandise is in less-than-perfect condition. Custom Made-To-Size orders are non-returnable and non-refundable. Shipping charges are non-refundable. When you return an item, please be sure it is in new condition, securely wrapped, and to include the original packing slip or copy of invoice.
Returns are made to:  

Midas Export USA Corp.
7205 NW 68th Street Suite 7
Miami, FL 33166

USA.